General information about orders in our model train shop

Contact
How do you get the model of your choice that you found on our website?
Please write us an email or give us a call, we will reply as soon as possible, tell you whether the item is still available and send you the account details or PayPal address directly. You then give us your delivery address and we will contact you by email or phone with the tracking number of the delivery.
Order form / order
Before you order, please read our terms and conditions under the order form / Please read our terms which you can find below the order form.

Terms of Service

  • 1. Scope

    The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

  • 2. Contractual partner, conclusion of contract

    The purchase contract is concluded with Breyer Modellbahn GmbH.

  • 3. Contract language, contract text storage

    The language available for the conclusion of the contract is German.

  • 4. Terms of delivery

    In addition to the specified product prices, shipping costs may apply. You can find out more about the possible shipping costs in the offers.

  • 5. Payment

    The following payment methods are generally available in our shop:

  • 6. Retention of title

    The goods remain our property until full payment.

  • 7. Transport damage

    If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

  • 8. Warranties and guarantees

    The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

  • 9. Dispute settlement

    The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. Consumers have the option to use this platform to resolve their disputes.

We would be happy to advise you on the next item in your model railway collection. Call us or visit us on site at Kaiserdamm 99 in Berlin!
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